Last updated: October 2025

Thank you for shopping with SkyDronesX. We strive to deliver your order as quickly and safely as possible. Please read the following information carefully to understand our shipping practices.

Shipping Origin

All orders are processed and shipped directly from our fulfillment centers in China.

We work closely with trusted international logistics partners to ensure fast and reliable delivery worldwide.

Processing Time

• Orders are typically processed within 1–3 business days after payment is confirmed.
• Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

Estimated Delivery Time

Delivery times vary depending on your location.

Please note: business days do not include weekends or public holidays. Actual delivery time may vary due to customs clearance, local carrier delays, or force majeure.

Shipping Fees

• Free standard shipping is available for most orders.
• In certain cases (remote areas or large items), additional shipping fees may apply. You will be notified before your order is processed.

Tracking Your Order

After your order is shipped, you will receive an email containing your tracking number and a link to check your package status online.

Tracking updates may take 2–5 days to appear after dispatch.

Customs & Import Duties

International shipments may be subject to customs fees, import taxes, and duties, which are determined by your local customs office.

These charges are not included in the product price or shipping cost and are the customer’s responsibility.

Lost or Delayed Packages

If your order has not arrived after 30 business days, please contact us at support@skydronesx.com.

We will investigate with our logistics partners and provide a solution as soon as possible.

Contact Us

If you have any questions about this Shipping Policy or your order status, please contact our customer service team at:

📧 support@skydronesx.com